We are proud to announce that our advice service has been awarded the Advice Quality Standard Quality Mark.
This is a Quality Mark for organisations who provide advice on social welfare issues. The process for getting the Quality Mark involved a detailed assessment of how we work looking to ensure our service is accessible and that we manage our service effectively. We also had to show that we employ staff who have the relevant skills and knowledge to meet the needs of our clients.
AQS is which is owned by the Advice Services Alliance and managed by a committee of individuals with expertise in quality and the advice sector.
The advice service is provided by a small dedicated team of three experienced advisers and we provide advice on a range of issues for Kinship Carers including welfare benefits, financial support, legal orders, housing and other issues.