
Learn more about how to understand and manage challenging behaviour in kinship children you care for.
Technology and the internet are often a big part of children and young people’s lives. Learn more about understanding and managing online safety with children you care for - including starting conversations about online life, and where to get further support.
This advice applies to: England
We’re running a number of workshops on keeping children in kinship care safe online, both in person and online. These are free to join and aimed at kinship carers living in England.
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The internet can be a fantastic place for everyone, providing children and young people with exciting opportunities. Whether children have their own devices or access shared technology at school, online and day-to-day life often intertwine.
Children can enjoy many different online activities, depending on interests, age and technology access. Popular online activities include:
The internet and technology can provide many opportunities for:
Although there are many benefits to technology and the internet, there are also potential harms to consider. It can help to think about harms under the 4Cs:
This includes harms connected to how young people use technology, like:
This includes harms connected to inappropriate communication online, like:
This includes harms connected to things young people see or hear online, for example:
This includes financial online harms, like:
Remember, the internet and technology can impact children both positively and negatively – it’s normal for their moods to change depending on daily experiences. For example, they might be:
However, being exposed to serious, repeated online harms can impact physical and mental health and wellbeing. Harmful technology use could make children feel:
As a result, they could also display challenging or difficult behaviours. If your kinship child is in this situation, we have a guide and offer free training workshops on how to manage it.
The best tool to support children you care for to lead safe, positive online lives is open conversation. Show your interest in all aspects of their online life, by:
Let children know what to do if anything online worries, upsets or confuses them, and that they can always talk to you. Make discussions about online life a regular part of your relationship.
If your kinship child mentions something you haven’t heard of, ask them to show you, or explain in more detail.
Supporting children online is easiest once you know about general available support. A child’s school or college is a great place to start, and sharing experiences with other parents and kinship carers can also help.
There’s lots of advice available online, from various organisations and charities.
If something goes wrong online, you may need to escalate it so you and your kinship child can get additional support. You may also want to report what’s happened to their school or college, especially if it involves other children going there.
If you’re worried about online contact from people who shouldn’t contact your kinship child, you can block the person to stop this. Many apps and games let you report other users, as well as content, if it breaks their rules.
If anyone is in immediate risk of harm, phone 999 for urgent help.
If the child you care for confides in you about their online life, try to stay calm and curious rather than furious. Avoid blame or criticism – this could close down conversations if they feel they’re in the wrong, or in trouble. Stay non-judgmental, acknowledge challenges they’ve overcome, and thank them for telling you.
It’s okay if you’re unsure what to do next, but it’s important to let the child know you’re there for them. There’s a lot of further support out there, to help decide next steps.
A great way to get involved with kinship children’s online lives is by talking – which can feel difficult, especially if you’re not that computer comfortable. These tips can start you off:
Ask them to tell you what they like online, for example favourite games and videos. This shows your interest, and can be a bridge to cover any worries or concerns either of you have.
Ask them if they know where to go for help, or where to find:
It’s also an opportunity to let them know that they can always come to you.
Ask them how they stay safe online. What tips do they have, and where did they learn them? Be open to learn about apps and games they use, let them share what they know, and listen.
Here at Kinship, we offer a range of free support for all kinship carers, including workshops, online advice and information, and support groups.
To find services, information and support in your local area, including information about your local children’s services, use our Kinship Compass tool.
You can also contact the Kinship advice team for free, non-judgmental advice and information if you live in England or Wales.
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