Kinship Family Worker (Reach)

Kinship Reach is our award-winning, remote support programme providing time-limited and trauma-informed interventions for kinship families. As a Kinship Family Worker for Kinship Reach, you will deliver this intervention to families across 19 local authorities in the South East of England. You will provide time-limited, trauma-informed, remote support, helping carers to build resilience, improve wellbeing, and strengthen family outcomes.

You will:

• work 1-to-1 with carers via phone and video
• facilitate monthly online support groups
• support carers to navigate complex services and link into community assets
• help carers develop strengths and solutions to achieve key goals
• liaise with professional networks around families

You will bring strong relationship-building, communication, and organisational skills, plus proven experience supporting families, particularly those facing disadvantage.

1-to-1 support

• Provide time-limited, trauma-informed, solution-focused support to kinship carers and their families in line with the Kinship Reach model.
• Build a trusting therapeutic relationship with carers through regular telephone or video calls.
• Help carers identify goals, draw on strengths, and work towards positive outcomes.
• Signpost carers to Kinship’s free advice and training, and to other organisations.
• Support carers to navigate services and professional networks, including attending virtual meetings if needed.
• Liaise with other agencies involved in supporting the family.

Peer support groups

• Plan, organise, and facilitate monthly virtual peer support groups.
• Develop new groups and maintain existing ones in collaboration with carers.
• Promote groups to carers and partner organisations.

Participation

• Encourage kinship carers to shape the design and delivery of peer groups.
• Share carer voices and stories to support Kinship’s communications and impact reporting.

Safeguarding and risk management

• Recognise and respond appropriately to signs of abuse or neglect, following Kinship’s safeguarding policy.
• Complete risk assessments for groups and online engagement.
• Maintain a trauma-informed, safe practice at all times.

Monitoring and evaluation

• Accurately record casework, goals, and outcomes on Salesforce.
• Gather feedback, case studies, and data to evidence impact.
• Contribute to reporting for local authority partners.

Relationship and stakeholder management

• Work collaboratively with local authority partners to ensure effective referrals and programme delivery.
• Represent Kinship Reach at external meetings and events.
• Build partnerships with local organisations to enhance the support available to kinship carers.

• experience of providing family support using a goal-focused approach
• experience of facilitating peer support groups, ideally online
• experience of working in partnership with statutory and community services
• understanding of trauma-informed and strengths-based practice
• knowledge of kinship care (or willingness to develop this quickly)
• strong communication and relationship-building skills
• ability to work independently from home and manage a varied workload
• good organisational and IT skills (including remote delivery)
• commitment to safeguarding and child protection

• personal experience of kinship care
• knowledge of the National Kinship Care Strategy (England 2023)
• experience using Salesforce or other case management systems
• existing networks in the South East voluntary/community sector