Data Analyst

About the team:
You’ll sit in the Research and Practice Department, joining a small but mighty team working with external researchers and local authorities to build the evidence base and spread good practices.

Purpose of the role:

Use our data to deliver actionable insights for teams to better achieve our mission both internally and externally.

The type of person we’re looking for:

You will enjoy working with numbers and with people. You will be excited by using data to derive insights and have some experience of using large datasets to inform other stakeholders. Intellectually curious, you will enjoy both working independently to conduct analysis and working with others to access data and share actionable insights.

We have access to a unique dataset within the kinship care space, and we want to use these data to better drive change – including how we develop and deliver our services, how we influence policy and practice informed by evidence, and how we use the experiences of kinship families to drive positive change.

You may want to work remotely or spend 1-2 days in our London office to spend time with colleagues.

• Data management: Bring together data securely from multiple sources such as Salesforce, Form Assembly, Engaging Networks and spreadsheets – helping to ensure it is clean and easy to work from.
• Data analysis and reporting: Conduct statistical analysis on datasets to identify trends, patterns, and opportunities for service improvement, policy formation and evidence building. Present findings through reports, dashboards, and visualisations.
• Performance tracking: Assist in tracking and evaluating the success of charity programmes by working with teams to define key performance indicators (KPIs) and providing practical actionable recommendations for improvement.
• Data quality and integrity: Help ensure the accuracy, consistency and reliability of data across systems. Support colleagues through implementing best practices that lead to improved data quality whilst maintaining data privacy and security standards.
• Data-driven insights: Provide helpful insights that support everyday decision-making across the charity, ensuring that internal actions are based on reliable data and external campaigning is based on robust evidence,
• Data visualisation: Develop simple dashboards, charts and visualisations to communicate complex information in a clear, easily understandable way for non-technical stakeholders and the public where relevant.
• Collaboration: Work closely with different departments, including senior stakeholders, to identify data needs and provide the charity with accurate, relevant and timely data that contributes to a culture of continuous improvement, enhanced efficiency and evidence-based decision-making.
• Ad hoc analysis: Perform other analyses and reporting tasks as needed to support service performance, business development, fundraising, advocacy and research activities.

Knowledge, abilities, skills and experience:

Essential:

• BSc or equivalent practical experience in data analysis or related field
• Proficiency in data analysis tools such as Excel, SQL, R and/or Python
• Experience of PowerBI or equivalent data visualisation systems
• Strong problem-solving skills with the ability to analyse and interpret complex data to generate actionable insights
• Intellectual curiosity and ability to self-direct analytical work
• Experience working with Salesforce or similar CRM system
• Ability to clearly present data findings to both technical and non-technical stakeholders
• Strong written and verbal communication skills
• High level of accuracy and attention to detail in managing and analysing data
• Exceptional business-partnering skills
• A genuine interest in working in the sector and contributing to social change
• Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work

• Personal experience of kinship care
• Experience of working in a dynamic and fast-changing workplace.
• Familiarity with existing government datasets, specifically those related to children and families